Training required for:

All shipboard personnel of every rank and nationality, as well as shoreside staff who interact with multicultural crews.

   Course Description:

This course introduces maritime professionals to the cultural dynamics that shape communication, teamwork, and safety onboard. It provides practical strategies to recognize, prevent, and manage cultural misunderstandings in a diverse crew environment.

   Learning objectives:

At the end of the training course the participant shall:

·        Describe what culture is and how visible and invisible cultural factors influence communication and behavior onboard. 

·        Explain how cultural differences—such as communication styles, hierarchy, body language, and work habits—can lead to misunderstandings in a multicultural crew. 

·        Identify early signs of cultural conflict and the common sources from which these conflicts arise onboard. 

·        Apply effective communication and conflict-management strategies—such as clarifying questions, respectful language, and mediation—to reduce cultural misunderstandings in shipboard operations.

   Sections

·        Section 1: Understanding Culture and Its Influence Onboard

·        Section 2: Cultural Conflict and How to Manage It